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Frequently Asked Questions


Frequently Asked Questions

What does G.O.T.S certified mean?

All of our products are made with G.O.T.S (Global Organic Textile Standard) certified organic cotton.

G.O.T.S is the highest level of certification available for organic fabrics. In order to receive certification, products are evaluated throughout the manufacturing process — from their very beginnings as raw materials to their final fabrication.

It forbids the use of harmful pesticides, toxic heavy metals, and chlorine bleach. It requires that all dyes meet safety requirements on toxicity and biodegradability.

And as part of the G.O.T.S certification process, the factories that produce our products are required to provide safe working conditions and fair living wages for all of their employees.

What does lead, phthalate, and flame-retardant free mean?

Organic cotton is grown without synthetic pesticides or fertilizers, which means there’s no chemical residue in the fabric. That’s extremely important to us since our products are going to be cherished by your baby and always in contact with their soft and sensitive skin.

Additionally, we do not spray our products with any fire-retardants, making everything formaldehyde free. Our fabrics have never been processed with — nor do they contain — phthalates. And finally, all of our buttons and snaps are lead free.

Your baby’s safety is our top priority.

How do I care for my Newbie9 products?

Everything can be machine washed on cold and tumbled dry on low. 

How long does shipping take?

We ship USPS standard shipping. 

Where can I track my order?

You will receive your tracking number via email shortly after your order processes. Tracking is available through https://tools.usps.com/go/TrackConfirmAction_input